Privacy Policy for FortunaPhysio.com

Effective Date: December 17, 2024

Introduction Welcome to FortunaPhysio.com ("we," "our," "us"). Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully. By using our website, you agree to the terms of this Privacy Policy.

We implement strict access controls and regularly audit our data handling practices to prevent unauthorized sharing of user data.

1. Information We Collect

1.1 Personal Information: We may collect personal information you voluntarily provide, such as your name, email address, phone number, or other details when you:

Contact us via our website forms.
Subscribe to newsletters or updates.
Book an appointment.

1.2 Non-Personal Information: We may automatically collect certain non-personal information when you visit the website, such as:

IP address.
Browser type.
Device type.
Referring website.
Pages viewed and time spent on our website.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide customer support.
Schedule and manage appointments.
Improve our website’s functionality and user experience.
Send promotional emails or updates, if you opt-in.
Analyze website usage trends and monitor performance.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We will NOT share your information with third parties for marketing purposes. However, we may share your information with:

Service Providers: Third-party vendors who assist us in operating the website or providing services.
Legal Obligations: If required by law, or to protect our rights, property, or safety.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. Cookies are small data files stored on your device that help us understand user behavior. You can adjust your browser settings to refuse cookies; however, some features of the website may not function properly.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of online transmission or storage is entirely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access and review the information we have about you.
Request corrections to your personal information.
Request deletion of your personal information.
Opt-out of marketing communications.

To exercise your rights, please contact us at [Insert Contact Email].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Updates will be posted on this page with a revised "Effective Date."

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: hello@fortunaphysio.com
Phone: 1.917.565.9812
Mailing Address: 32 Union Square East STE 1217 NY, NY 10003

10. SMS Compliance

By providing your mobile number, you consent to receive SMS messages from Fortuna Physio for conversational messaging such as appointment-related updates, scheduling inquiries, and 2-step authentication verification.

Message & data rates may apply.

Message frequency varies based on communications instigated by clients. We will not message you unless you message us first.

Message frequency will vary based on communication needs.

We use SMS text messaging to reply or communicate with current or prospective clients who have opted-in to text messaging.

We do not employ SMS messaging campaigns for sales, promotions, or to disseminate information outside of basic communication initiated by clients. We do NOT share your personal information with third parties for marketing purposes.

You have the right to opt out of receiving texts at any time by using the Opt-Out form above or by texting “STOP”. For assistance, text “HELP”.