We are an out-of-network provider, and as such, our services may be covered by your insurance if you have out-of-network benefits. To check if your insurance has out-of-network benefits, please click on the insurance tab and the “check insurance” button.

As a courtesy, we will submit claims to your insurance after each visit so that you can obtain reimbursement based on the provisions of your plan. For clients without out-of-network benefits, we will give you a superbill for your records. We DO NOT submit to MEDICARE or MEDICAID.  

We do not accept Medicare or Medicaid, and due to the laws surrounding those plans, we are not able to submit to these agencies for reimbursement. We can still see you if you have Medicare or Medicaid, however, we require yoyu to fill out paperwork stating you are aware of this policy. Out-of-pocket rates for services are available upon request.

We are out of network with insurance so we can provide you with a full hour of one on one individualized care. In many physical therapy offices, time with the Doctor of Physical Therapy is limited to 10 - 15 minutes of the session, or the therapist works with more than one patient at a time during your visit. We prefer to take the time to listen to you and provide high-level manual and functional treatments to help you reach your goals more efficiently.

No. New York State has direct access which means you can see a physical therapist without a prescription or referral. Per NYS law a prescription will be needed after 30 days, after 10 visits or in certain conditions as dictated by your insurance or medical diagnosis. Please do not hesitate to ask us if you have questions regarding this.

Depending on your insurance plan, we require payment upfront—either a copay or, in some cases, a fee equivalent to our cash-pay rates—to ensure that our providers are fairly compensated for their services. Payment is due 24 hours before your scheduled visit and will be charged to the card on file.

When we verify your insurance benefits, we will inform you of your copay amount, which will be due prior to each visit. If your plan does not reimburse up to our minimum cash-pay rate, we may require you to pay the cash-pay rate directly. In such cases, we will ask your insurance to send any reimbursements for your services directly to you. Most clients with out-of-network benefits receive 50% to 80% reimbursement after meeting their deductible, but this varies depending on your specific plan and can change throughout the year. If your insurance reimbursement exceeds the cash-pay rate, we will apply any overages toward our full office rate.

Please note that we have a 24-hour cancellation policy. If you cancel within 24 hours of your appointment, the full payment for the visit will be charged, and this fee is not reimbursable by insurance. Reimbursement for services is subject to the provisions of your individual insurance plan.

As a courtesy, we will submit claims to your insurance provider after each visit to help you obtain reimbursement in line with your plan's benefits.